
Environmental Benefits of Riding a Reid Bike
Cycling has countless benefits and a lot of us ride for different reasons. Many of us ride for health reasons, others ride for the economic benefit...
EBIKE SALE NOW ON! Reduced prices and free helmet of your choice with any eBike until 31/1. Add an eBike to your cart, then add any helmet to redeem.
The E-Trail is at home on singletrack trails and punches well above its weight as an off-road electric bike. To ensure a smooth ride over tough obstacles, the E-Trail comes with the latest Suntour XCM fork with a new improved hydraulic lockout and adjustable preload.
The E-Trail power is delivered by a Bafang rear hub motor. Bafang is the worlds largest electric bike motor producer. The Phylion battery with Panasonic cells produces 11ah capacity and 36v. Expect a range of 35-60kms depending on rider weight, hills, and head wind. The E-Trail comes with a multi-function LCD display to track your ride.
The E-trail electric bike features extra wide double butted alloy bars to help keep control through the corners and berms, while powerful Tektro disc brakes help to shed speed fast when needed. The wheelset is made up of a durable 27.5 disc specific rim, and proven alloy hubs. Grip comes courtesy of Kenda K1016 27.5 x 2.35″ profile tyres. To help you climb we have equipped the E-Trail with a Shimano Altus 7 speed groupset, which features a 14-28t rear cassette and Prowheel Pioneer 38t chainset for a great gear range.
Our range of Electric Bikes also come with the industry leading Reid Lifetime frame warranty, 1 year or 5000km (whichever comes first) warranty on parts and 12 months of free servicing to guarantee you get a great deal.
Key Features
For online home delivery orders, bikes are shipped in a box 85% assembled and require some final assembly. For more information please see our shipping and returns page. Bikes purchased in-store are fully assembled and ready to ride.
EBIKE SALE NOW ON! Reduced prices and free helmet of your choice with any eBike until 31/1. Add an eBike to your cart, then add any helmet to redeem.
The E-Trail is at home on singletrack trails and punches well above its weight as an off-road electric bike. To ensure a smooth ride over tough obstacles, the E-Trail comes with the latest Suntour XCM fork with a new improved hydraulic lockout and adjustable preload.
The E-Trail power is delivered by a Bafang rear hub motor. Bafang is the worlds largest electric bike motor producer. The Phylion battery with Panasonic cells produces 11ah capacity and 36v. Expect a range of 35-60kms depending on rider weight, hills, and head wind. The E-Trail comes with a multi-function LCD display to track your ride.
The E-trail electric bike features extra wide double butted alloy bars to help keep control through the corners and berms, while powerful Tektro disc brakes help to shed speed fast when needed. The wheelset is made up of a durable 27.5 disc specific rim, and proven alloy hubs. Grip comes courtesy of Kenda K1016 27.5 x 2.35″ profile tyres. To help you climb we have equipped the E-Trail with a Shimano Altus 7 speed groupset, which features a 14-28t rear cassette and Prowheel Pioneer 38t chainset for a great gear range.
Our range of Electric Bikes also come with the industry leading Reid Lifetime frame warranty, 1 year or 5000km (whichever comes first) warranty on parts and 12 months of free servicing to guarantee you get a great deal.
Key Features
For online home delivery orders, bikes are shipped in a box 85% assembled and require some final assembly. For more information please see our shipping and returns page. Bikes purchased in-store are fully assembled and ready to ride.
Frame | REID 6061 alloy with internal cabling |
Fork | Suntour XCM HLO 100mm travel and hydraulic lock out |
Battery | Phylion Panasonic Cells 36V 11Ah - external downtube mounted |
Rear Derailleur | Shimano Altus M310 |
Freewheel / Cassette | Shimano 7-speed freewheel (14-28t) |
Chain | KMC HP6L |
Bottom Bracket | NECO B910 Sealed bearing |
Brakes | Tektro M290 hydraulic disc brake |
Brake Levers | Tektro M290 |
Hubs | Quando alloy QR front hub Bafang H400B rear hub motor 250W 36V |
Wheelset / Rim | Alex MD-17 disc specific 27.5" |
Tyres | Kenda K1016 27.5 x 2.35" |
Handlebars | Reid Alloy 660mm wide 31.8mm Barbore |
Stem | Alloy threadless 80mm |
Grips | Ergonomic Rubber Black 130mm |
Saddle | Reid MTB |
Seatpost | Alloy 27.2mm Micro Adjust 350mm |
Pedals | VP-565 alloy platform pedal 9/16" steel axle |
Chainset | Prowheel Alloy 170mm (S/M) 175mm (L/XL) 38T with alloy bashguard |
Display | LCD multi-function display |
Electric Motor | Bafang SWZ02 250W rear hub motor |
Electric | Yes |
Rider Weight Limit | The maximum weight limit for our adult bikes is 100 KG. This includes the rider weight plus any bags accessories basket contents or backpacks etc. |
We continually work to improve our products so designs and specifications are subject to change. Please contact us to confirm if you have any questions.
Shipping
A flat rate of $19.99 shipping per bike is currently available to most Australian mainland (including Tasmania). For orders placed only containing parts and accessories, the delivery cost will be $9.99. For postcodes ineligible for the $19.99 flat rate, Reid Cycles offers subsidised rates to help make shipping more affordable to remote and harder to access areas. Click here for more information on subsidised rates and transit times.
Pre-Order
How do we know a bike is available for pre-order?
It's easy! Instead of seeing an 'Add to Cart' button on the product page, the button will read as 'Pre-Order'. It will also have text below the button with the estimated day of arrival at our Melbourne warehouse.
Is the estimated warehouse arrival date accurate?
After considering off all shipment processes and facts, we arrive at an estimated date. However, on occasion there may be factors outside of our control, which can cause subsequent delays - in which case, we will notify you accordingly.
What happens once my bike arrives at the warehouse?
Once it arrives, our warehouse team prepare your order and get this ready to send off with our delivery partners. This process generally takes 1-3 working days. Please allow 7-10 days to receive your order.
Pick Up In-Store
Collection from one of our stores is always free! When collected in-store, your bike comes fully assembled by an experienced Reid Cycles mechanic, adjusted, and ready to go. Once your bike is ready for collection, our store team will be in contact with you. Please allow 7-10 working days after purchase to receive communication that your bike is ready to be picked up. For more information, please click here.
Bike Assembly
Remember that bikes are shipped boxed, and 85% are assembled. The final assembly required includes the installation of the handlebars, front wheel, pedals, and saddle, adjusting the brakes, and tuning the gears. We recommend that the assembly is done by a qualified bike mechanic or another suitably qualified person. Damage caused by an incorrect assembly (such as installing the pedals the wrong way around) is not covered by your warranty. Please see our 'How to guides ' for assembly instructions if you do choose to assemble a bike yourself.
Warranty
A Lifetime Warranty on every Reid frame we sell (excluding our carbon fibre range)
A Lifetime Warranty on all rigid forks (excluding our carbon fibre range)
A 2-year Warranty on all Carbon Fibre products, suspension forks, Shimano components, and Mavic wheelsets
A 2-year Warranty on all other non-consumable components
For our eScooters, we offer a 1-year Warranty on any manufacturing issues/faults
For eBike components - 1 year or 5000kms (whichever comes first). Commercial use is excluded from this warranty.
For more information on Warranty click here.
Return Policy
Our policy lasts 30 days (unless you have a warranty claim, please see our warranty info for more details). If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. For more information on our Returns Policy please click here.
Bike Servicing
When should I get my bike serviced?
As a general rule of thumb, Reid recommends you get your new bike serviced after 6 weeks of riding for adjustments as parts bed in. Following this, it makes sense to at least get a service Pre-Summer and Pre-Winter.
How do I receive my two free services?
Reid Cycles offers all of our new bike customers two free workshop services within the first 12 months of ownership. These free services are for the original owner of the bike only. Redeem these services at your local Reid Store.
What is included in my free services?
Brake adjustment, Gear adjustment (front and rear), Lubricate chain, Tyres inflated to recommended PSI, Brake pad adjustment, Check and tighten bolts, Headset check and adjust, & Suggested maintenance report.
Which Reid stores offer workshop servicing?
All of our stores have a workshop to help with all your bike needs. Just make sure you contact the store in advance to book in.
For more information on Bike Servicing click here.