Bike Exchange - Reid Pulse eBike Review
The team over at Bike Exchange reviewed our City Pulse Electric Bike and here's what they thought. After initially being introduced to consumers as...
City Pulse eBike
The Reid City Pulse is Australia's best value Electric Bike. Easy to operate fast and simple to charge - these new generation Ebikes are designed as the perfect companion for weekend exploring or the regular daily commute.
If you enjoy riding a bicycle but would like to make things a little easier then a new electric bike from Reid is the answer you have been looking for. Our Electric Bikes use a battery powered motor to give you pedal-assistance up to 25km/hr to help you ride further with less effort so you can get there faster and in better shape. Leave the car behind and experience more of the things you love about riding.
The City Pulse features a quiet and smooth acceleration from the latest Bafang 250W rear hub motor. This system is powerful and efficient and will provide pedal assistance up to 25km/hr (in line with Australian regulations) for a range of up to 110km on a single charge. This electric bike is powered by a Phylion SF/03 Joycube Panasonic celled 36V 11ah lithium-ion battery discretely mounted under the rear pannier rack.
The City Pulse comes complete with mudguards, rear pannier rack, kickstand and front and rear lights which are powered via the 11Ah Phylion SF/03 Joycube Panasonic celled battery. Bike Computer is also included which features Easy-to-read high contrast compact bar mounted display unit. Features all the standard bike computer functions plus gear, range and battery power indication.
Our range of Electric Bikes all include the industry-leading Reid Warranty: lifetime on frame and rigid forks, 2 years on non-consumable parts, 1 year/5,000 km (whichever comes first) warranty on eBike system components and 2 free services within the first 12 months.
Key Features
- Phylion SF/03 Joycube Panasonic celled 36V 11ah lithium-ion battery discretely mounted under the rear pannier rack.
- Drive unit - Rear hub mounted Bafang 250W motor.
- Custom hydroformed alloy frame with internal cabling to keep cables for gearing brakes and electrics neatly hidden.
- Trusted Shimano 7-speed gearing and powerful Tektro disc brakes
- Chaoyang Puncture resistant tyres for a city or touring ready bike.
- Mudguards, Rear Pannier Rack, Kickstand and Front/Rear Lights which are powered via the 11Ah Phylion SF/03 Joycube Panasonic celled battery.
- Computer included - Features all the standard bike computer functions plus gear, range and battery power indication.
- Approx. weight 23 kg
For online home delivery orders, bikes are shipped in a box 85% assembled and require some final assembly. For more information please see our shipping and returns page. Bikes purchased in-store are fully assembled and ready to ride.
ABOUT EBIKES - FAQ
Q. TELL ME ABOUT THE BAFANG HUB MOTOR.
For commuting and touring bikes designed for use on roads and paths|hub motors offer a more discrete|lighter and more affordable choice over a mid-mount motor design.
Bafang are the largest Ebike hub motor manufacturer in the world and growing rapidly in Europe and the US. The motor is light and unobtrusive at only 2.9 kg|recharge time is quick and the range is good. Considering how affordable these bikes are|a new Ebike now makes a lot of sense for more people.
Q. HOW FAST DOES AN EBIKE GO?
Ebikes in Australia are limited to 250w and will assist you up to 25km/hr - going faster than this is up to the effort of the rider. Any motor providing more power will be classified as a motorbike and must be registered and ridden by a licenced rider|and will not be allowed on bike paths or lanes.
Q. HOW FAR CAN I TRAVEL ON A FULL CHARGE?
The range you can expect on a full charge depends on the rider|how much luggage you're carrying|terrain and the power setting. Under standard commuting conditions you can expect a range of 110km in Eco mode or 60 to 80km in Full Power mode.
Our Urban range featuring the Shimano Steps system can travel 85 - 125km.
Q. HOW DO I CHARGE AN EBIKE AND HOW LONG WILL IT TAKE?
Simply plug the charger into a standard wall socket at work or when you get home. To charge the battery from 0% to 80% will take 2 hours|100% in 4 hours. Most of the time though you'll just need to top up rather than completely refill.
Q. HOW MUCH DOES IT COST TO CHARGE?
Around 12.5c for a full charge (at 30c/kWh).
The Reid City Pulse is Australia's best value Electric Bike. Easy to operate fast and simple to charge - these new generation Ebikes are designed as the perfect companion for weekend exploring or the regular daily commute.
If you enjoy riding a bicycle but would like to make things a little easier then a new electric bike from Reid is the answer you have been looking for. Our Electric Bikes use a battery powered motor to give you pedal-assistance up to 25km/hr to help you ride further with less effort so you can get there faster and in better shape. Leave the car behind and experience more of the things you love about riding.
The City Pulse features a quiet and smooth acceleration from the latest Bafang 250W rear hub motor. This system is powerful and efficient and will provide pedal assistance up to 25km/hr (in line with Australian regulations) for a range of up to 110km on a single charge. This electric bike is powered by a Phylion SF/03 Joycube Panasonic celled 36V 11ah lithium-ion battery discretely mounted under the rear pannier rack.
The City Pulse comes complete with mudguards, rear pannier rack, kickstand and front and rear lights which are powered via the 11Ah Phylion SF/03 Joycube Panasonic celled battery. Bike Computer is also included which features Easy-to-read high contrast compact bar mounted display unit. Features all the standard bike computer functions plus gear, range and battery power indication.
Our range of Electric Bikes all include the industry-leading Reid Warranty: lifetime on frame and rigid forks, 2 years on non-consumable parts, 1 year/5,000 km (whichever comes first) warranty on eBike system components and 2 free services within the first 12 months.
Key Features
- Phylion SF/03 Joycube Panasonic celled 36V 11ah lithium-ion battery discretely mounted under the rear pannier rack.
- Drive unit - Rear hub mounted Bafang 250W motor.
- Custom hydroformed alloy frame with internal cabling to keep cables for gearing brakes and electrics neatly hidden.
- Trusted Shimano 7-speed gearing and powerful Tektro disc brakes
- Chaoyang Puncture resistant tyres for a city or touring ready bike.
- Mudguards, Rear Pannier Rack, Kickstand and Front/Rear Lights which are powered via the 11Ah Phylion SF/03 Joycube Panasonic celled battery.
- Computer included - Features all the standard bike computer functions plus gear, range and battery power indication.
- Approx. weight 23 kg
For online home delivery orders, bikes are shipped in a box 85% assembled and require some final assembly. For more information please see our shipping and returns page. Bikes purchased in-store are fully assembled and ready to ride.
ABOUT EBIKES - FAQ
Q. TELL ME ABOUT THE BAFANG HUB MOTOR.
For commuting and touring bikes designed for use on roads and paths|hub motors offer a more discrete|lighter and more affordable choice over a mid-mount motor design.
Bafang are the largest Ebike hub motor manufacturer in the world and growing rapidly in Europe and the US. The motor is light and unobtrusive at only 2.9 kg|recharge time is quick and the range is good. Considering how affordable these bikes are|a new Ebike now makes a lot of sense for more people.
Q. HOW FAST DOES AN EBIKE GO?
Ebikes in Australia are limited to 250w and will assist you up to 25km/hr - going faster than this is up to the effort of the rider. Any motor providing more power will be classified as a motorbike and must be registered and ridden by a licenced rider|and will not be allowed on bike paths or lanes.
Q. HOW FAR CAN I TRAVEL ON A FULL CHARGE?
The range you can expect on a full charge depends on the rider|how much luggage you're carrying|terrain and the power setting. Under standard commuting conditions you can expect a range of 110km in Eco mode or 60 to 80km in Full Power mode.
Our Urban range featuring the Shimano Steps system can travel 85 - 125km.
Q. HOW DO I CHARGE AN EBIKE AND HOW LONG WILL IT TAKE?
Simply plug the charger into a standard wall socket at work or when you get home. To charge the battery from 0% to 80% will take 2 hours|100% in 4 hours. Most of the time though you'll just need to top up rather than completely refill.
Q. HOW MUCH DOES IT COST TO CHARGE?
Around 12.5c for a full charge (at 30c/kWh).
| Frame | REID 6061 alloy with internal cabling |
| Fork | Reid Steel Rigid Fork |
| Battery | Pyllion Panasonic Cells 36V 11AH - rear carrier mounted |
| Shifters | Shimano Tourney TX50 |
| Rear Derailleur | Shimano Tourney TY300 |
| Freewheel / Cassette | Shimano 7-speed freewheel (14-28t) |
| Chain | KMC HP6L |
| Bottom Bracket | NECO B910 Sealed bearing |
| Brakes | Mechanical Disc Brake 180mm Front Rotor 160mm Rear Rotor |
| Brake Levers | Promax Alloy 3 Finger |
| Hubs | Quando Alloy Quick Release Front Bafang H400B 250W rear hub |
| Wheelset / Rim | Double Wall Alloy Lightweight |
| Tyres | Chaoyang 700 x 38C Hippo Skin Anti-Puncture |
| Handlebars | Reid Alloy 720mm wide 31.8mm Barbore |
| Stem | Alloy threadless |
| Grips | Ergonomic Rubber Black 130mm |
| Saddle | Reid City Sport |
| Seatpost | Reid alloy 27.2mm |
| Pedals | Alloy body and cage 9/16" steel axle w/ rubber grip pads |
| Weight | 23 kg (Medium Frame) |
| Chainset | Alloy 170mm 40T with chainguard |
| Display | LCD multi-function display |
| Electric Motor | Bafang SWZ02 250W rear hub motor |
| Electric | Yes |
| Mud Guards | Yes |
| Rider Weight Limit | The maximum weight limit for our adult bikes is 100 KG. This includes the rider weight plus any bags accessories basket contents or backpacks etc. |
We continually work to improve our products so designs and specifications are subject to change. Please contact us to confirm if you have any questions.
Shipping
A flat rate of $19.99 shipping per bike is currently available to most Australian mainland (including Tasmania). For orders placed only containing parts and accessories, the delivery cost will be $9.99. For postcodes ineligible for the $19.99 flat rate, Reid Cycles offers subsidised rates to help make shipping more affordable to remote and harder to access areas. Click here for more information on subsidised rates and transit times.
Pre-Order
How do we know a bike is available for pre-order?
It's easy! Instead of seeing an 'Add to Cart' button on the product page, the button will read as 'Pre-Order'. It will also have text below the button with the estimated day of arrival at our Melbourne warehouse.
Is the estimated warehouse arrival date accurate?
After considering off all shipment processes and facts, we arrive at an estimated date. However, on occasion there may be factors outside of our control, which can cause subsequent delays - in which case, we will notify you accordingly.
What happens once my bike arrives at the warehouse?
Once it arrives, our warehouse team prepare your order and get this ready to send off with our delivery partners. This process generally takes 1-3 working days. Please allow 7-10 days to receive your order.
Click & Collect
Collection from one of our stores is always free! When collected in-store, your bike comes fully assembled by an experienced Reid Cycles mechanic, adjusted, and ready to go. Once your bike is ready for collection, our store team will be in contact with you. Please allow 1-7 working days (allow extra time for Perth store) after purchase to receive communication that your bike is ready to be picked up. For more information, please click here.
Bike Assembly
Remember that bikes are shipped boxed, and 85% are assembled. The final assembly required includes the installation of the handlebars, front wheel, pedals, and saddle, adjusting the brakes, and tuning the gears. We recommend that the assembly is done by a qualified bike mechanic or another suitably qualified person. Damage caused by an incorrect assembly (such as installing the pedals the wrong way around) is not covered by your warranty. Please see our 'How to guides ' for assembly instructions if you do choose to assemble a bike yourself.
Warranty
A Lifetime Warranty on every Reid frame we sell (excluding our carbon fibre range)
A Lifetime Warranty on all rigid forks (excluding our carbon fibre range)
A 2-year Warranty on all Carbon Fibre products, suspension forks, Shimano components, and Mavic wheelsets
A 2-year Warranty on all other non-consumable components
For our eScooters, we offer a 1-year Warranty on any manufacturing issues/faults
For eBike components - 1 year or 5000kms (whichever comes first). Commercial use is excluded from this warranty.
For more information on Warranty click here.
Return Policy
Our policy lasts 30 days (unless you have a warranty claim, please see our warranty info for more details). If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. For more information on our Returns Policy please click here.
Bike Servicing
When should I get my bike serviced?
As a general rule of thumb, Reid recommends you get your new bike serviced after 6 weeks of riding for adjustments as parts bed in. Following this, it makes sense to at least get a service Pre-Summer and Pre-Winter.
How do I receive my two free services?
Reid Cycles offers all of our new bike customers two free workshop services within the first 12 months of ownership. These free services are for the original owner of the bike only. Redeem these services at your local Reid Store.
What is included in my free services?
Brake adjustment, Gear adjustment (front and rear), Lubricate chain, Tyres inflated to recommended PSI, Brake pad adjustment, Check and tighten bolts, Headset check and adjust, & Suggested maintenance report.
Which Reid stores offer workshop servicing?
All of our stores have a workshop to help with all your bike needs. Just make sure you contact the store in advance to book in.
For more information on Bike Servicing click here.
Customer Reviews
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This series of how-to video guides will take you through each step of assembling and tuning your new City Pulse eBike. Watch the series or choose the tasks you need help with:
HOW TO: Unbox Your New Bike
HOW TO: Install Front Wheel - Nut Axle
HOW TO: Install Seatpost
HOW TO: Install Pedals
HOW TO: Inflate Your Tyres
HOW TO: Do a Quick Bike Fit
HOW TO: Tune Rear Derailleur
HOW TO: Adjust Disc Brakes
HOW TO: Insert A-Head Stem Handlebars
EBIKE USER GUIDE: Bafang
Assembly instructions guide
If you prefer to work from step-by-step diagrams, you can use this Assembly Instruction Guide for key points on all basic areas of bike assembly.
Need more assistance?
Please contact Customer Service for friendly expert advice to help you get your bike ready to ride. We welcome your questions as they will help us to improve the instructions we provide in future.
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