
Why should an ‘eBike’ be your new bike?
Electric bikes are rapidly becoming the new cycling trend. Here's why you should make an eBike your next ride.
Leave the car behind and avoid the need for public transport – the Urban+ electric bike will gives you more of the things you love about riding a bike, and will make you want to do it more often.
SIZE NOT AVAILABLE? Stores may have stock. Please contact Customer Support or your nearest store to find out if they have your size.
Leave the car behind and avoid the need for public transport – the Urban+ electric bike will gives you more of the things you love about riding a bike, and will make you want to do it more often.
If you enjoy riding a bicycle but would like to make things a little easier then a new electric bike from Reid is the answer you have been looking for. Our Electric Bikes use a battery powered motor to give you pedal-assistance up to 25km/hr to help you ride further with less effort so you can get there faster and in better shape. Leave the car behind and experience more of the things you love about riding.
\nWith the new Urban range, Reid and Shimano Steps deliver a sleek and cleverly designed eBike package to answer all the challenges of riding around your city or heading out on touring adventures.
\nThis electric bike uses a battery powered motor to give you pedal-assistance up to 25km/hr to help you ride further, with less effort so you can get there faster.
\nThe Urban+ electric bike features the Shimano Steps E5000 mid mount motor system. A mid drive electric bike offers more options in terms of gearing, smoother acceleration and lowers the centre of gravity of the bike giving a more stable ride over broken ground or when cornering. This benefit is really felt when riding an mid drive electric bike off-road or at speed.
\nThis electric bike also features Trusted Shimano 9-speed gearing, with powerful hydraulic disc brakes and a reliable quality wheelset with puncture resistant tyres for the toughest city conditions.
\nOur range of Electric Bikes all include the industry-leading Reid Warranty: lifetime on frame and rigid forks, 2 years on non-consumable parts, 1 year/5,000 km (whichever comes first) warranty on eBike system components and 2 free services within the first 12 months. We also offer our Online customers a 30 Day Test Ride to guarantee you get a great deal.
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INSTORE / CLICK & COLLECT BIKE ORDERS
\nBikes purchased Click & Collect or instore from our Ascot Vale, Dandenong, Sydney, Brisbane, Adelaide or Perth stores are fully assembled by a bike mechanic and ready to ride.
\nONLINE BIKE ORDERS
\nFor online home delivery orders, bikes are shipped in a box 85% assembled and require some basic final assembly like turning handlebars and inserting pedals. Click here for our Assembly Video Guides that give instructions on how to do this step-by-step.
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Q. WHAT ARE THE BENEFITS OF A SHIMANO STEPS MOTOR?
\nA mid drive electric bike offers more options in terms of gearing, smoother acceleration and lowers the centre of gravity of the bike giving a more stable ride over broken ground or when cornering. This benefit is really felt when riding an mid drive eBike off-road or at speed.
\nReid Cycles chose to partner with the Shimano Steps system as it is a proven performer in the eBike category. Shimano delivers fast charging, reliable performance, near silent operation and smooth power delivery.
\nQ. HOW FAST DOES AN EBIKE GO?
\nElectric bikes in Australia are limited to 250w and will assist you up to 25km/hr - going faster than this is up to the effort of the rider. Any motor providing more power will be classified as a motorbike and must be registered and ridden by a licenced rider.
\nQ. HOW FAR CAN I TRAVEL ON A FULL CHARGE?
\nThe range you can expect depends on how hard the battery is working. This will be affected by factors like the weight of the rider, how much luggage you’re carrying, tyre pressure, hills/terrain, road condition, wind and the level of assistance or power setting you use.
\nYou can expect the Shimano Steps system to last around 100km on the highest assistance setting even with hills and extra weight (ranges up to 185km under ideal conditions have been reported by Shimano in testing). The Bafang and Ananda electric bike systems will cover up to 70km depending on conditions.
\nQ. HOW DO I CHARGE AN EBIKE AND HOW LONG WILL IT TAKE?
\nSimply plug the charger into a standard wall socket at work or when you get home. To charge the Shimano Steps battery from 0% to 80% will take 2 hours, 100% in 4 hours. Most of the time though you’ll just need to top up rather than completely refill. Charging times are similar for the Bafang and Ananda systems.
\nQ. HOW MUCH DOES IT COST TO CHARGE?
\nThe Shimano Steps system uses a 418Wh battery. At 30c/kWh x 0.418kWh = 12.5c for a full charge. Costs are similar with the Bafang and Ananda systems.
\nQ. CAN I RIDE IN THE RAIN?
\nYes, all of these units are sealed and made for all-conditions riding.
\nQ. CAN I SWITCH OFF THE ENGINE AND RIDE IT LIKE NORMAL?
\nYes. Remove the battery pack and it will feel very much like a normal bike.
\nQ. WHAT DOES ‘PEDELEC’ MEAN?
\nThe most popular electric bike system in Australia is the pedelec (or pedal assist) system. You ride a pedaled assisted eBike by pedalling as normal, while the electric motor adds power to each pedal stroke - flattening out the hills and getting you up to speed with much less effort.
\nQ. HOW OFTEN SHOULD I SERVICE MY EBIKE?
\nWe recommend your electric bike is serviced during the first 3 months of ownership as components bed in. Frequency of servicing after that depends on usage and what maintenance you choose to do yourself in terms of caring for the chain and other basic tasks. A regular rider who does not perform any maintenance may benefit from servicing every 6 months. Click here for more information on servicing.
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Leave the car behind and avoid the need for public transport – the Urban+ electric bike will gives you more of the things you love about riding a bike, and will make you want to do it more often.
If you enjoy riding a bicycle but would like to make things a little easier then a new electric bike from Reid is the answer you have been looking for. Our Electric Bikes use a battery powered motor to give you pedal-assistance up to 25km/hr to help you ride further with less effort so you can get there faster and in better shape. Leave the car behind and experience more of the things you love about riding.
With the new Urban range, Reid and Shimano Steps deliver a sleek and cleverly designed eBike package to answer all the challenges of riding around your city or heading out on touring adventures.
This electric bike uses a battery powered motor to give you pedal-assistance up to 25km/hr to help you ride further, with less effort so you can get there faster.
The Urban+ electric bike features the Shimano Steps E5000 mid mount motor system. A mid drive electric bike offers more options in terms of gearing, smoother acceleration and lowers the centre of gravity of the bike giving a more stable ride over broken ground or when cornering. This benefit is really felt when riding an mid drive electric bike off-road or at speed.
This electric bike also features Trusted Shimano 9-speed gearing, with powerful hydraulic disc brakes and a reliable quality wheelset with puncture resistant tyres for the toughest city conditions.
Our range of Electric Bikes all include the industry-leading Reid Warranty: lifetime on frame and rigid forks, 2 years on non-consumable parts, 1 year/5,000 km (whichever comes first) warranty on eBike system components and 2 free services within the first 12 months. We also offer our Online customers a 30 Day Test Ride to guarantee you get a great deal.
INSTORE / CLICK & COLLECT BIKE ORDERS
Bikes purchased Click & Collect or instore from our Ascot Vale, Dandenong, Sydney, Brisbane, Adelaide or Perth stores are fully assembled by a bike mechanic and ready to ride.
ONLINE BIKE ORDERS
For online home delivery orders, bikes are shipped in a box 85% assembled and require some basic final assembly like turning handlebars and inserting pedals. Click here for our Assembly Video Guides that give instructions on how to do this step-by-step.
Q. WHAT ARE THE BENEFITS OF A SHIMANO STEPS MOTOR?
A mid drive electric bike offers more options in terms of gearing, smoother acceleration and lowers the centre of gravity of the bike giving a more stable ride over broken ground or when cornering. This benefit is really felt when riding an mid drive eBike off-road or at speed.
Reid Cycles chose to partner with the Shimano Steps system as it is a proven performer in the eBike category. Shimano delivers fast charging, reliable performance, near silent operation and smooth power delivery.
Q. HOW FAST DOES AN EBIKE GO?
Electric bikes in Australia are limited to 250w and will assist you up to 25km/hr - going faster than this is up to the effort of the rider. Any motor providing more power will be classified as a motorbike and must be registered and ridden by a licenced rider.
Q. HOW FAR CAN I TRAVEL ON A FULL CHARGE?
The range you can expect depends on how hard the battery is working. This will be affected by factors like the weight of the rider, how much luggage you’re carrying, tyre pressure, hills/terrain, road condition, wind and the level of assistance or power setting you use.
You can expect the Shimano Steps system to last around 100km on the highest assistance setting even with hills and extra weight (ranges up to 185km under ideal conditions have been reported by Shimano in testing). The Bafang and Ananda electric bike systems will cover up to 70km depending on conditions.
Q. HOW DO I CHARGE AN EBIKE AND HOW LONG WILL IT TAKE?
Simply plug the charger into a standard wall socket at work or when you get home. To charge the Shimano Steps battery from 0% to 80% will take 2 hours, 100% in 4 hours. Most of the time though you’ll just need to top up rather than completely refill. Charging times are similar for the Bafang and Ananda systems.
Q. HOW MUCH DOES IT COST TO CHARGE?
The Shimano Steps system uses a 418Wh battery. At 30c/kWh x 0.418kWh = 12.5c for a full charge. Costs are similar with the Bafang and Ananda systems.
Q. CAN I RIDE IN THE RAIN?
Yes, all of these units are sealed and made for all-conditions riding.
Q. CAN I SWITCH OFF THE ENGINE AND RIDE IT LIKE NORMAL?
Yes. Remove the battery pack and it will feel very much like a normal bike.
Q. WHAT DOES ‘PEDELEC’ MEAN?
The most popular electric bike system in Australia is the pedelec (or pedal assist) system. You ride a pedaled assisted eBike by pedalling as normal, while the electric motor adds power to each pedal stroke - flattening out the hills and getting you up to speed with much less effort.
Q. HOW OFTEN SHOULD I SERVICE MY EBIKE?
We recommend your electric bike is serviced during the first 3 months of ownership as components bed in. Frequency of servicing after that depends on usage and what maintenance you choose to do yourself in terms of caring for the chain and other basic tasks. A regular rider who does not perform any maintenance may benefit from servicing every 6 months. Click here for more information on servicing.
Frame | REID 6061 Hydroformed Alloy with internal Cabling |
Fork | Reid Alloy Commuter Fork |
Battery | 418Wh high capacity Li-Ion battery - external downtube mounted |
Shifters | Shimano Altus M3000 |
Rear Derailleur | Shimano Altus M2000 |
Freewheel / Cassette | Shimano HG200 9-speed (11-34t) |
Chain | KMC E9 |
Bottom Bracket | Shimano Steps E5000 mid-drive motor |
Brakes | Shimano MT400 hydraulic disc brakes |
Brake Levers | Shimano MT401 Disc Brake Levers |
Hubs | Joytech Alloy Quick Release F & R |
Wheelset / Rim | Alex DC19 eyeletted Double Wall Alloy |
Tyres | Contact Speed 700 x 42C |
Handlebars | Reid Alloy 600mm 31.8 Barbore double butted |
Stem | Alloy threadless |
Grips | Comfort Dual Density Lock-on Grip |
Saddle | Reid City Comfort |
Seatpost | Alloy 31.6mm Micro Adjust 300mm |
Pedals | Alloy Body & Cage 9/16" CRMO Axle |
Weight | 18.64 kg (Medium Frame) |
Chainset | Shimano E5010 Mid-Drive 175mm 44T w/ double chainguide |
Display | Shimano Steps E5000 info display |
Electric Motor | Shimano Steps E5000 mid-drive motor |
Electric | Yes |
Rider Weight Limit | The maximum weight limit for our adult bikes is 100 KG. This includes the rider weight plus any bags accessories basket contents or backpacks etc. |
We continually work to improve our products so designs and specifications are subject to change. Please contact us to confirm if you have any questions.
Shipping
We offer a base shipping rate from $39.99 per bike to most of Australia. Orders containing kids bikes 20" and under will receive a discounted delivery rate at checkout. For orders containing only parts and accessories, we offer a flat rate of $9.99. Click here for more information regarding shipping.
Pre-Order
How do we know a bike is available for pre-order?
It's easy! Instead of seeing an 'Add to Cart' button on the product page, the button will read as 'Pre-Order'. It will also have text below the button with the estimated day of arrival at our Melbourne warehouse.
Is the estimated warehouse arrival date accurate?
After considering off all shipment processes and facts, we arrive at an estimated date. However, on occasion there may be factors outside of our control, which can cause subsequent delays - in which case, we will notify you accordingly.
What happens once my bike arrives at the warehouse?
Once it arrives, our warehouse team prepare your order and get this ready to send off with our delivery partners. This process generally takes 1-3 working days. Please allow 7-10 days to receive your order.
Click & Collect
Collection from one of our stores is always free! When collected in-store, your bike comes fully assembled by an experienced Reid Cycles mechanic, adjusted, and ready to go. Once your bike is ready for collection, our store team will be in contact with you. Please allow 5-10 working days (allow extra time for Perth store) after purchase to receive communication that your bike is ready to be picked up. For more information, please click here.
Bike Assembly
Remember that bikes are shipped boxed, and 85% are assembled. The final assembly required includes the installation of the handlebars, front wheel, pedals, and saddle, adjusting the brakes, and tuning the gears. We recommend that the assembly is done by a qualified bike mechanic or another suitably qualified person. Damage caused by an incorrect assembly (such as installing the pedals the wrong way around) is not covered by your warranty. Please see our 'How to guides ' for assembly instructions if you do choose to assemble a bike yourself.
Warranty
A Lifetime Warranty on every Reid frame we sell (excluding our carbon fibre range)
A Lifetime Warranty on all rigid forks (excluding our carbon fibre range)
A 2-year Warranty on all Carbon Fibre products, suspension forks, Shimano components, and Mavic wheelsets
A 2-year Warranty on all other non-consumable components
For our eScooters, we offer a 1-year Warranty on any manufacturing issues/faults
For eBike components - 1 year or 5000kms (whichever comes first). Commercial use is excluded from this warranty.
For more information on Warranty click here.
Return Policy
Our policy lasts 30 days (unless you have a warranty claim, please see our warranty info for more details). If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. For more information on our Returns Policy please click here.
Bike Servicing
When should I get my bike serviced?
As a general rule of thumb, Reid recommends you get your new bike serviced after 6 weeks of riding for adjustments as parts bed in. Following this, it makes sense to at least get a service Pre-Summer and Pre-Winter.
How do I receive my two free services?
Reid Cycles offers all of our new bike customers two free workshop services within the first 12 months of ownership. These free services are for the original owner of the bike only. Redeem these services at your local Reid Store.
What is included in my free services?
Brake adjustment, Gear adjustment (front and rear), Lubricate chain, Tyres inflated to recommended PSI, Brake pad adjustment, Check and tighten bolts, Headset check and adjust, & Suggested maintenance report.
Which Reid stores offer workshop servicing?
All of our stores have a workshop to help with all your bike needs. Just make sure you contact the store in advance to book in.
For more information on Bike Servicing click here.
This series of how-to video guides will take you through each step of assembling and tuning your new Urban+ eBike. Watch the series or choose the tasks you need help with:
If you prefer to work from step-by-step diagrams, you can use this Assembly Instruction Guide for key points on all basic areas of bike assembly.
Please contact Customer Service for friendly expert advice to help you get your bike ready to ride. We welcome your questions as they will help us to improve the instructions we provide in future.