Reid E-Trail eBike

Reid Price $1,799.99

Description

Details

FREE DELIVERY AUSTRALIA WIDE*

Free shipping is currently available to most of the Australian mainland and Tasmania on orders over $75- including bikes. 

 

The E-Trail is at home on singletrack trails and forest roots, and punches well above its weight, using features and designs that have innovated both the 29er and eBike spaces. To ensure a smooth ride over tough obstacles, the E Trail comes with the latest Suntour XCM fork with a new improved hydraulic lock out, and adjustable pre load. The extra wide double butted alloy bars help to keep control through the corners and berms, while powerful Tektro disc brakes help to shed speed fast when needed.

The wheelset is made up of a durable 27.5 disc specific rim, and proven alloy hubs. Grip comes courtesy of Kenda K1016 27.5 x 2.35″ profile tyres. To help you climb we have equipped the E Trail with a Shimano Altus 7 speed groupset, which features an 14-28t rear cassette and Prowheel Pioneer 38t chainset for a great gear range.

Key Features

  • 27.5” wheel trail inspired geometry MTB
  • Bafang’s electric assistance is very easy to use and  keeps you pedalling for longer
  • Suntour XCM suspension forks with 100mm travel and hydraulic lock out
  • Shimano Altus 7 speed gearing
  • Powerful Tektro hydraulic disc brakes
  • Lifetime frame warranty and two year suspension fork warranty for your peace of mind, as well as a one year warranty on all other non-consumable parts

SPECS

Specifications

Frame Material REID 6061 Alloy MTB with internal cabling and integrated headset
Fork Suntour XCM HLO with 100mm travel and hydraulic lock out
Shifters Shimano Altus M310 7 Speed
Rear Derailleur Shimano Altus M310 7 Speed
Brakes Tektro M290 hydraulic disc brakes
Brake Levers Tektro hydraulic
Hub Bafang H400B rear hub motor, 250W 36V, Quando alloy QR front hub
Wheelset-Rim Alex MD-17 disc specific
Tyres Kenda K1016 27.5 x 2.35"
Chain KMC HP-6L
Freewheel/Cassette Shimano 7-speed freewheel 14-28t
Bottom Bracket Neco sealed bearing
Handlebars REID alloy oversize flat bar
Stem REID oversize alloy
Grips Reid MTB
Saddle Reid MTB
Seatpost Reid 27.2mm micro adjust
Pedals VP-565 alloy platform pedal
Accessories Charger

We continually work to improve our products so designs and specifications are subject to change. Please contact us to confirm if you have any questions.

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Delivery

Reid Cycles ships bikes, parts and accessories anywhere in Australia!

Delivery

Dispatch: 1 to 2 working days (In stock items)

Free shipping: Metropolitan and some regional areas (over $75)

  • All accessories & helmets (when purchased in the same cart as the bike)

Overseas shipping: call customer service for local distributors

Bundled & Combined shipping benefits available

Bike Assembly:

  • Bikes are shipped boxed, and 85% assembled.

  • The final assembly requires:

  • The installation of the handlebars, front wheel, pedals and saddle.

  • Adjusting the brakes and tuning the gears.

We recommend that the assembly is done by a qualified bike mechanic or other suitably qualified person.

  • Damage caused by incorrect assembly (such as installing the pedals the wrong way around) is not covered by your warranty.

  • Delivery times vary depending on couriers workload & seasonality.

  • Address must always have someone in attendance. Arrange ‘authority to leave‘ or ‘redelivery‘ directly with the courier company at your own discretion.

Please contact us if you have any questions.

Collection

FREE In Store Collection: Fully assembled & personally adjusted by an experienced Reid Cycles mechanic available with Click and Collect

Warranty

For full warranty terms, please visit our Warranty Policy page

For any warranty issues,

In store sales:  contact the store

Online sales: contact the customer service team.

Customer support: Support@reidcycles.com.au

Phone numbers and email addresses on our Contact Us page.

 

Warranty

At Reid Cycles, reliability, quality and customer happiness are our top priorities. We want you to enjoy the bikes, parts and accessories that you purchase from us, so that you become an advocate for our brand. To support this, we offer an industry-leading Warranty on every Reid bike we sell. If there's ever an issue with any of our products, we'll bend over backwards to make sure that it's resolved quickly and positively.

For your peace of mind, we include:

  • A lifetime Warranty on every Reid frame we sell
  • A lifetime Warranty on all rigid forks, including our carbon fibre range
  • A 2-year Warranty on all suspension forks, Shimano components and Mavic wheelsets
  • A 2-year Warranty on all other non-consumable components

What to do if you need to make a warranty claim

If you're having an issue with your bike, we want to help resolve it. In the first instance, please contact the store where you purchased the product. All the stores' contact information can be found on our Contact Us page. For online sales, please contact the customer service team by email. It's best to provide a your original order information, a description of the issue and a photograph of the affect part so that we can resolve your issue as soon as possible. The email address is: warranty@reidcycles.com.au.

The small print: The warranty applies only to the original owner of the product and is not transferable.The warranty does not cover any commercial use of the product. The warranty only covers riders under and up to 100kgs. Any modifications including motorised conversions or custom adaptations that may cause the frame duress will void all warranties. If your item is faulty upon receipt or is not as described, we will gladly exchange the item or refund your purchase. All returns are subject to us receiving the item back within 30 days of receipt by the customer. Items must be returned with their original packaging and, unless they were damaged prior to you receiving them, must still be in an undamaged, unused and sellable condition. Improper assembly or maintenance may void your warranty. Consumable components such as tyres, tubes, bearings, spokes, chains, cassettes, chain rings, brake shoes and cables are excluded from our express warranty. Shipping and labour charges are not included in this warranty. Reid Cycles will replace or repair at their discretion any frame found to be defective in materials or workmanship, this does not include any damage caused to the frame due to a crash ,abuse or stunt riding. Bottle cage or pannier rivets that may work lose over time are also not covered by this warranty. Surface rust is not included in this warranty. Structural rust that may compromise the safety of the bike is included, however, if this has resulted from obvious neglect or mistreatment you may void your warranty. Replacements will be made with frames of current design that may not be exact duplicates of originally purchased goods. The frame model used for replacement will not be lower in value than the original frame. This warranty gives you specific rights in addition to other rights you may have. These rights may vary from state to state which the consumer has under the trade practices act and other state and territory laws. Reid Cycles offers a one year warranty cover on any wheelset sold. Our Metropol scooter is covered for 12 months and our Cruise, Indy and Indy Junior are covered for 90 days, for riders under the weight restriction as outlined on the product page. All of our Reid branded accessories, excluding helmets, are covered for 12 months from the date of purchase.

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