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Size Guide
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The Quest 2.0 Electric Bike is the feature rich option to do-it-all. This unbeatable price includes upgrades to the suspension, brakes, battery and motor so you can experience the best of eBiking and explore more.
The aluminium step-through frame uses internal cabling and headset for a neat finish, and an integrated 11.6Ah battery pack for plenty of range. Shimano gearing and a powerful mid-mount Ananda M81 250W (80Nm) motor for acceleration and that extra climbing boost when under load and heading up a hill.
Comfort comes as standard with the Quest 2.0 eBike. High volume 2.35” Kenda tyres, larger 100mm front suspension fork by XCM, high-end Selle Royal saddle, adjustable stem, and ergonomic grips are all there to soak up the bumps.
We’ve also added full-length mudguards, heavy-duty rear pannier rack for luggage, and integrated lights powered by the bike battery system so you can just relax and enjoy the ride.
Key Features:
- Tough, hybrid style alloy step-through frame with internal cabling.
- Smooth and powerful Ananda M81 250W mid-drive motor with plenty of torque for acceleration and climbs (80Nm).
- Powered by a fast-charging 36V 11.6Ah frame-integrated battery for pedal assisted power over 80km range.
- XCM32 100mm front suspension fork for control and comfort over broken ground.
- Performance Nutt hydraulic disc brakes for stopping power and fine control.
- Finished with full length mudguards, pannier rack and powered lightset.
| Electric Motor | Ananada m81 250w mid drive |
| Display | Lcd handlebar-mounted display |
| Battery | 11.6ah cells |
| Frame | Double-butted alloy with integrated battery |
| Forks | Xcm32 atb suspension 100mm |
| Wheelset / Rim | Reid double wall alloy |
| Brakes | Nutt hydraulic disc brakes |
| Tyres | Kenda 27.5x2.35\ |
| Hubs | Reid alloy qr |
| Freewheel / Cassette | Shimano 9 speed hg200 |
| Rear Derailleur | Shimano alivio m3100 |
| Handlebars | Reid alloy riser bars 580mm |
| Stem | Reid a head adjustable |
| Shifters | Shimano 9 speed sl-m315 |
| Bottom Bracket | Sealed bearing |
| Brake Lever | Nutt hydraulic disc |
| Pedals | Pvc platform |
| Chain | Kmc x9 |
| Grips | Reid ergonomic rubber |
| Saddle | Selle royal comfort saddle |
| Seatpost | Reid alloy 30.4mm micro adjust |
| Chainset | Prowheel alloy 38t |
| Kickstand | Yes |
| Bell | Yes |
| Chain Guard | Yes |
| Mudguards | Yes |
| Small | Medium | |
| Top tube length | 591 | 600 |
| Seat tube length | 420 | 470 |
| Head tube length | 160 | 160 |
| Seat tube angle | 73 | 73 |
| Head tube angle | 70 | 70 |
| RC length | 455 | 455 |
| BB drop | 45 | 45 |
| Fork offset | 44 | 44 |
| Wheelbase | 1112 | 1121 |
| Full fork length | 503 | 503 |
| CM | FEET | |
| SMALL | 160cm - 172cm | 5'2" - 5'6" |
| MEDIUM | 172cm - 182cm | 5'6" - 5'10" |
This series of how-to video guides will take you through each step of assembling and tuning your new Bike. Watch the series or choose the tasks you need help with:
Assembly instructions guide
If you prefer to work from step-by-step diagrams, you can use this Assembly Instruction Guide for key points on all basic areas of bike assembly.
Need more assistance?
Please contact Customer Service for friendly expert advice to help you get your bike ready to ride. We welcome your questions as they will help us to improve the instructions we provide in future.
Our Quest 2.0 Step-Through eBike MY24 Grey includes the industry-leading Reid Warranty: lifetime on frame and rigid forks, 2 years on non-consumable parts, 1 year/5,000 km (whichever comes first) warranty on eBike system components and a free first service to get you going. Test ride in-store or shop online to enjoy a 30 Day Test Ride to guarantee you get a great deal.
Click and Collect
Buy online and collect in-store from our Melbourne, Brisbane or Perth stores fully assembled by our bike mechanics and ready to ride!
Be advised that your chosen store will phone you within 24 hours of ordering to confirm a collection date based on your availability, the location of stock and your chosen collection store.
Home Delivery
Our bikes are shipped in a box 85% assembled and require basic assembly, like turning handlebars and inserting pedals. Check out our Assembly Videos that give instructions on how to do this.
Buy One, Plant One
Since January 2020 we have partnered with Eden Reforestation Projects to donate enough money to pay a local person a fair wage to grow, plant and guard to maturity 1 native tree for every bike we sell.
We've now planted more than 200,000 trees and counting.
Book a test ride
Don't just read about it - feel the difference! Schedule a test ride and experience the thrill of eBikes
eBike Finance Options
Ride now, pay later. Explore our flexible finance options tailored for your eBike purchase.
eBike Buying Guide
Ready to choose the right eBike for you? Dive into our extensive guide all things electric!
eBikes FAQ
Q. How far can I travel on a full charge?
The range you can expect depends on how hard the battery is working. This will be affected by factors like the weight of the rider, how much luggage you’re carrying, tyre pressure, hills/terrain, road condition, wind and the level of assistance or power setting you use.
We will list the distance you can expect to ride under ideal conditions in the product details section of each Electric Bike.
As a general guide though, the range varies from around 60km per full charge for our 10.4Ah battery hub motor eBikes, up to 100-120km+ for our Shimano Steps and 14Ah Ananda mid-mount eBikes. The dual-battery system on the KADe can even cover 150km+.
Q. How do I charge an Electric Bike and how long will it take?
Simply plug the charger into a standard wall socket at work or when you get home. To charge the battery from 0% to 80% will take 2 hours, 100% in 4 hours. Most of the time though you’ll just need to top up rather than completely refill. Charging times are similar for the Shimano, Bafang and Ananda systems.
Q. What are the benefits of a hub motor style eBike?
For commuting and touring electric bikes designed for use on roads and paths, rear hub motors offer a more discrete, lighter and more affordable choice over a mid-mount motor design.
Bafang are the largest rear hub eBike manufacturer in the world and growing rapidly in Europe and the US. The motor is light and unobtrusive at only 2.9 kg, recharge time is quick and the range is good. Considering how affordable these ebikes are, a new electric bike now makes a lot of sense for more people.
Q. What are the benefits of a mid-mount motor style eBike?
The mid-mount position offers more options in terms of gearing, smoother acceleration and lowers the centre of gravity of the bike giving a more stable ride over broken ground or when cornering. This benefit is really felt when off-road or riding at speed.
Mid-drive motors are especially preferred by riders looking for more torque when riding (perfect for pinch climbs on a Mountain Bike). Unlike a hub-drive motor, the mid-drive motor directly drives the crank instead of the wheel. This has the benefit of multiplying power and allowing the bike to better take advantage of existing gears.
Q. Can I ride an eBike in the rain?
Yes, all of these units are sealed and made for all-conditions riding.
Q. Can I switch off the motor and ride it like a normal bike?
Yes. Remove the battery pack and it will feel very much like a normal bike.
Q. What does 'Pedelec' mean?
The most popular electric bike system in Australia is the pedelec (or pedal assist) system. You ride a pedelec by pedalling as normal, while the electric motor adds power to each pedal stroke - flattening out the hills and getting you up to speed with much less effort.
Q. How much does it cost to charge an eBike?
It depends on the battery, but as an example:
The Shimano Steps system uses a 418Wh battery. At 30c/kWh x 0.418kWh = 12.5c for a full charge. Costs are similar with the Bafang and Ananda systems.
100km for 12.5c and a fraction of the carbon output of a car. Yes, this is the future of personal transport.
Q. How often should I service my Electric Bike?
The same as we would recommend for any bicycle.
We recommend your electric bike is serviced during the first 3 months of ownership as components bed in. Frequency of servicing after that depends on usage and what maintenance you choose to do yourself in terms of caring for the chain and other basic tasks. A regular rider who does not perform any maintenance may benefit from servicing every 6 months. Click here for more information on servicing.
Q. How can I safely handle and use a Li-ion Electric Bike battery?
Lithium Ion batteries are a powerful technology that have given us handy cordless tools and devices from mobile phones and laptops, to power drills, vacuum cleaners and now electric bikes.
This is an increasingly common power source that is here to stay, and is safe if handled properly. Read our full safety guide here.
More questions? See our eBike Buying Guide
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