Quest 2.0 Step-Through eBike Grey

The range you can expect depends on how hard the battery is working. This will be affected by factors like the weight of the rider, how much luggage you’re carrying, tyre pressure, hills/terrain, road condition, wind and the level of assistance or power setting you use.

We will list the distance you can expect to ride under ideal conditions in the product details section of each Electric Bike.

As a general guide though, the range varies from around 60km per full charge for our 10.4Ah battery hub motor eBikes, up to 100-120km+ for our 14Ah Ananda mid-mount eBikes. The dual-battery system on the KADe can even cover 150km+.

Simply plug the charger into a standard wall socket at work or when you get home. To charge the battery from 0% to 80% will take 2 hours, 100% in 4 hours. Most of the time though you’ll just need to top up rather than completely refill. Charging times are similar for Bafang and Ananda systems.

For commuting and touring electric bikes designed for use on roads and paths, rear hub motors offer a more discrete, lighter and more affordable choice over a mid-mount motor design.

Bafang are the largest rear hub eBike manufacturer in the world and growing rapidly in Europe and the US. The motor is light and unobtrusive at only 2.9 kg, recharge time is quick and the range is good. Considering how affordable these ebikes are, a new electric bike now makes a lot of sense for more people.

The mid-mount position offers more options in terms of gearing, smoother acceleration and lowers the centre of gravity of the bike giving a more stable ride over broken ground or when cornering. This benefit is really felt when off-road or riding at speed.

Mid-drive motors are especially preferred by riders looking for more torque when riding (perfect for pinch climbs on a Mountain Bike). Unlike a hub-drive motor, the mid-drive motor directly drives the crank instead of the wheel. This has the benefit of multiplying power and allowing the bike to better take advantage of existing gears.

Yes, all of these units are sealed and made for all-conditions riding.

Yes. Remove the battery pack and it will feel very much like a normal bike.

The most popular electric bike system in Australia is the pedelec (or pedal assist) system. You ride a pedelec by pedalling as normal, while the electric motor adds power to each pedal stroke - flattening out the hills and getting you up to speed with much less effort.

It depends on the battery, but as an example using a standard 418Wh battery:

At 30c/kWh x 0.418kWh = 12.5c for a full charge. Costs are similar with the Bafang and Ananda systems.

100km for 12.5c and a fraction of the carbon output of a car - yes, this is the future of personal transport.

The same as we would recommend for any bicycle.

We recommend your electric bike is serviced during the first 3 months of ownership as components bed in. Frequency of servicing after that depends on usage and what maintenance you choose to do yourself in terms of caring for the chain and other basic tasks. A regular rider who does not perform any maintenance may benefit from servicing every 6 months. Click here for more information on servicing.

Lithium Ion batteries are a powerful technology that have given us handy cordless tools and devices from mobile phones and laptops, to power drills, vacuum cleaners and now electric bikes.

This is an increasingly common power source that is here to stay, and is safe if handled properly. Read our full safety guide here.