Size Guide
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The Quest 1.0 Electric Bike is the value priced option to do-it-all. This unbeatable price includes all the features you need to get going on a new eBike and start exploring.
The aluminium step-through frame uses internal cabling and headset for a neat finish, and an integrated 10.4Ah battery pack for plenty of range. Shimano gearing and a 45Nm torque Bafang rear-hub motor delivers smooth, controlled power to keep you moving on roads and paths and over broken ground.
Comfort comes as standard with the Quest 1.0 eBike. High volume 2.35” tyres, 80mm front suspension fork by Zoom, padded City Sport saddle, adjustable stem, and ergonomic grips are all there to soak up the bumps.
We’ve also added full-length mudguards, heavy-duty rear pannier rack for luggage, and integrated lights powered by the bike battery system so you can just relax and enjoy the ride.
Key Features:
- Tough, hybrid style alloy step-through frame with internal cabling.
- Smooth assist Bafang 250W rear hub motor (45Nm torque) powered by a 36V 10.4Ah frame-integrated battery for pedal assisted power over 70km range.
- Zoom 80mm front suspension fork for control and comfort over broken ground.
- Nutt cable disc brakes for stopping power.
- Finished with full length mudguards, pannier rack and powered lightset.
| Electric Motor | Bafang 250w rear hub drive |
| Display | Lcd handlebar-mounted display |
| Battery | 10.4ah cells |
| Frame | Double-butted alloy with integrated battery |
| Forks | Zoom suspension 80mm |
| Wheelset / Rim | Reid double wall alloy |
| Brakes | Nutt cable disc |
| Tyres | Kenda 27.5x2.35\ |
| Hubs | Reid alloy qr/bafang hub motor |
| Freewheel / Cassette | Shimano 7-speed 14-28t |
| Rear Derailleur | Shimano ty300 |
| Handlebars | Reid alloy riser bars 580mm |
| Stem | Reid a head adjustable |
| Shifters | Ltwoo 7 speed |
| Bottom Bracket | Sealed bearing |
| Brake Lever | Nutt cable disc |
| Pedals | Alloy platform |
| Chain | Kmc z8.3 |
| Grips | Reid ergonomic rubber |
| Saddle | Reid city sport |
| Seatpost | Reid alloy 30.4mm micro adjust |
| Chainset | Prowheel alloy 40t |
| Kickstand | Yes |
| Bell | Yes |
| Chain Guard | Yes |
| Mudguards | Yes |
| Small | Medium | |
| Top tube length | 590 | 600 |
| Seat tube length | 420 | 470 |
| Head tube length | 160 | 160 |
| Seat tube angle | 73 | 73 |
| Head tube angle | 70 | 70 |
| RC length | 470 | 470 |
| BB drop | 45 | 45 |
| Fork offset | 40 | 40 |
| Wheelbase | 1121 | 1131 |
| Full fork length | 480 | 480 |
| CM | FEET | |
| SMALL | 160cm - 172cm | 5'2" - 5'6" |
| MEDIUM | 172cm - 182cm | 5'6" - 5'10" |
This series of how-to video guides will take you through each step of assembling and tuning your new Bike. Watch the series or choose the tasks you need help with:
Assembly instructions guide
If you prefer to work from step-by-step diagrams, you can use this Assembly Instruction Guide for key points on all basic areas of bike assembly.
Need more assistance?
Please contact Customer Service for friendly expert advice to help you get your bike ready to ride. We welcome your questions as they will help us to improve the instructions we provide in future.
(See below for more information)
Rear Hub Motor: Discrete Bafang hub motor with 45nm torque.
Frame Integrated Battery: Fast-charging 10.4Ah for 70km+ range.
Mechanical Disc Brakes: Nutt cable disc for control in all conditions.
Front Suspension: 80mm travel Zoom Suspension for comfort and control.
Thoughtful Extras: Integrated front/rear lights, mudguards and pannier rack.
Book a test ride
Don't just read about it - feel the difference! Schedule a test ride and experience the thrill of eBikes
eBike Finance Options
Ride now, pay later. Explore our flexible finance options tailored for your eBike purchase.
eBike Buying Guide
Ready to choose the right eBike for you? Dive into our extensive guide all things electric!
Our Quest 1.0 Step-Through eBike MY24 Silver includes the industry-leading Reid Warranty: lifetime on frame and rigid forks, 2 years on non-consumable parts, 1 year/5,000 km (whichever comes first) warranty on eBike system components and a free tune-up to get you going. Test ride in-store or shop online to enjoy a 30 Day Test Ride to guarantee you get a great deal.
Click and Collect
Buy online and collect in-store from our Richmond (Melbourne) flagship store fully assembled by our bike mechanics and ready to ride.
Be advised that your chosen store will phone you within 24 hours of ordering to confirm a collection date based on your availability, the location of stock and your chosen collection store.
Home Delivery
Our bikes are shipped in a box 85% assembled and require basic assembly, like turning handlebars and inserting pedals. Check out our Assembly Videos that give instructions on how to do this.
eBikes FAQ
Q. How far can I travel on a full charge?
The range you can expect depends on how hard the battery is working. This will be affected by factors like the weight of the rider, how much luggage you’re carrying, tyre pressure, hills/terrain, road condition, wind and the level of assistance or power setting you use.
We will list the distance you can expect to ride under ideal conditions in the product details section of each Electric Bike.
As a general guide though, the range varies from around 60km per full charge for our 10.4Ah battery hub motor eBikes, up to 100-120km+ for our 14Ah Ananda mid-mount eBikes. The dual-battery system on the KADe can even cover 150km+.
Q. How do I charge an Electric Bike and how long will it take?
Simply plug the charger into a standard wall socket at work or when you get home. To charge the battery from 0% to 80% will take 2 hours, 100% in 4 hours. Most of the time though you’ll just need to top up rather than completely refill. Charging times are similar for Bafang and Ananda systems.
Q. What are the benefits of a hub motor style eBike?
For commuting and touring electric bikes designed for use on roads and paths, rear hub motors offer a more discrete, lighter and more affordable choice over a mid-mount motor design.
Bafang are the largest rear hub eBike manufacturer in the world and growing rapidly in Europe and the US. The motor is light and unobtrusive at only 2.9 kg, recharge time is quick and the range is good. Considering how affordable these ebikes are, a new electric bike now makes a lot of sense for more people.
Q. What are the benefits of a mid-mount motor style eBike?
The mid-mount position offers more options in terms of gearing, smoother acceleration and lowers the centre of gravity of the bike giving a more stable ride over broken ground or when cornering. This benefit is really felt when off-road or riding at speed.
Mid-drive motors are especially preferred by riders looking for more torque when riding (perfect for pinch climbs on a Mountain Bike). Unlike a hub-drive motor, the mid-drive motor directly drives the crank instead of the wheel. This has the benefit of multiplying power and allowing the bike to better take advantage of existing gears.
Q. Can I ride an eBike in the rain?
Yes, all of these units are sealed and made for all-conditions riding.
Q. Can I switch off the motor and ride it like a normal bike?
Yes. Remove the battery pack and it will feel very much like a normal bike.
Q. What does 'Pedelec' mean?
The most popular electric bike system in Australia is the pedelec (or pedal assist) system. You ride a pedelec by pedalling as normal, while the electric motor adds power to each pedal stroke - flattening out the hills and getting you up to speed with much less effort.
Q. How much does it cost to charge an eBike?
It depends on the battery, but as an example using a standard 418Wh battery:
At 30c/kWh x 0.418kWh = 12.5c for a full charge. Costs are similar with the Bafang and Ananda systems.
100km for 12.5c and a fraction of the carbon output of a car - yes, this is the future of personal transport.
Q. How often should I service my Electric Bike?
The same as we would recommend for any bicycle.
We recommend your electric bike is serviced during the first 3 months of ownership as components bed in. Frequency of servicing after that depends on usage and what maintenance you choose to do yourself in terms of caring for the chain and other basic tasks. A regular rider who does not perform any maintenance may benefit from servicing every 6 months. Click here for more information on servicing.
Q. How can I safely handle and use a Li-ion Electric Bike battery?
Lithium Ion batteries are a powerful technology that have given us handy cordless tools and devices from mobile phones and laptops, to power drills, vacuum cleaners and now electric bikes.
This is an increasingly common power source that is here to stay, and is safe if handled properly. Read our full safety guide here.
More questions? See our eBike Buying Guide
- TXTamia X.Verified BuyerReviewingQuest 1.0 Step-Through eBike MY24 SilverI recommend this productAge Range 18 - 24How often you ride RegularlyReasons you ride Fitness, Fun, CommutingRated 5 out of 5 stars5 months agoWonderful!
Pretty easy to ride, cool design, comprehensive function.
- JPJohn P.Verified BuyerReviewingQuest 1.0 Step-Through eBike MY24 SilverI do not recommend this productAge Range 65+How often you ride SometimesRated 1 out of 5 stars2 weeks agoRecieved the wrong bike and never heard back from support
I bought this bike for my father for him to get around. We opened the box and realised the colour was different, but thought it may have just been the image on the website was inaccurate. Further inspecting the bike it was noticed that it was in fact a Blacktop 1.0 and not a Quest 1.0. The box indicated it was a Quest, but the actual bike wasn't. I took photos and emailed the support email but have heard nothing. I rang the shop and they advised me to wait for them to contact me.
RCReid Cycles1 week agoHi John,
Thanks for taking the time to leave a review, I am so sorry we haven't been in touch!! I took a look through our inbox and spam folders, and couldn't find any emails from yourself, so I am really not sure what happened here.
I have sent you an email to follow up and get this resolved for you.
Please call (03) 9314 9199 between 7:30-3:30 (Our CS team member for the day, Mat, is working an early start) if you don't receive this email, or if you would like to have a chat over the phone.
Kind regards,
Lauren
Customer Experience Representative - JNJosephine N.Verified BuyerReviewingQuest 1.0 Step-Through eBike MY24 SilverI recommend this productAge Range 65+How often you ride RegularlyReasons you ride Wellbeing, Fitness, Environment, FunRated 5 out of 5 stars4 months agoVery happy
Love my new E bike . It’s been an easy transition to riding an E bike .
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