A bicycle is just like any other machine - you need to look after it if you want it to run properly!
Reid Cycles offers a full range of workshop services to help you keep your bike healthy and safe. Our mechanics love bikes, so pop in and we'll be happy to provide a quote for Workshop Services including any upgrades and customisations.
Workshop Service Levels
Bike Servicing FAQ
Q. WHEN SHOULD I GET MY BIKE SERVICED?
As a rule of thumb, Reid recommends you get your new bike serviced after the first 6 weeks of riding for adjustments as parts bed in. Following this, it makes sense to at least get a service pre-Summer and pre-Winter. This schedule varies based on how much riding you do and what preventative maintenance you do yourself.
Q. WHICH REID CYCLES STORES OFFER WORKSHOP SERVICING?
All our stores have a Workshop and trained mechanics to help with all your bike servicing needs. Just make sure you contact the store in advance to book in.
Q. DO YOU OFFER ONE OFF/INDIVIDUAL SERVICING?
Yes we do! Click here for a comprehensive list of all individual Workshop Services offered at Reid Cycles.
Q. I HAVE PURCHASED A REID BIKE ONLINE AND I DON'T FEEL CONFIDENT ENOUGH TO ASSEMBLE IT MYSELF - CAN I TAKE IT TO A REID STORE TO BE ASSEMBLED?
Have you watched the video guides yet? We have put together a series of easy to follow step-by-step videos to show you how to assemble any of our bikes.
If you lack the tools or still do not feel confident of assembling your new bike to a safe standard, we recommend that you contact our trained mechanics to perform the task.
Our stores charge a discounted assembly fee of $40.00 for anyone who has purchased a bike from us online and lives close enough to access our retail stores. You will need to book in advance with the store of your choice via phone or email. Click here for store locations.
Of course, if you have not yet ordered your bike, you can choose the Click & Collect option to have the bike assembled in store for collection at no extra charge. The reason there is no charge for the assembly of Click & Collect orders is that in this case, we have not paid to subsidise the freight costs as we do for every delivery.